Privacy Policy

1. Overview

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site (the "Service"), you agree to the practices described here.

2. Information we collect

We collect information in the following ways:

• Account and profile information: Such as your name or display name, email address, age range, basic demographic information, and other details you choose to provide in your profile.
• Conversation content: This includes your message history, chat topics, prompts, uploaded photos, and questionnaire answers you provide while using the Service.
• Usage and device information: Such as IP address, browser type, device identifiers, pages viewed, time spent on pages, and other standard log data that helps us operate and secure the Service.
• Support and communication: If you contact us (for example, by email), we may collect the content of your messages and our responses.

Profile information, message history, chat topics, questionnaire answers, and photos are private by default. They are not visible to other users or the public unless you explicitly choose to share or export them yourself.

3. How we use your information

We use the information we collect to:

• Provide, maintain, and improve the Service and its features.
• Generate AI-based responses and other functionality you request while using the Service.
• Personalize your experience (for example, remembering your profiles, topics, or preferences).
• Monitor performance, troubleshoot issues, and protect the security and integrity of the Service.
• Communicate with you about updates, changes, or support requests related to the Service.
• Comply with legal obligations and enforce our terms, where applicable.

4. AI, content, and processing

Parts of the Service rely on automated systems (including AI models) to generate responses based on the text, topics, and other inputs you provide. Your conversation content may be processed by these systems solely to:

• Generate replies and other outputs you request.
• Improve reliability, safety, and quality of the Service.

We do not sell or rent your conversation content, profiles, message history, or chat topics to any third party. We do not share this content with third parties for their own independent marketing, advertising, or user profiling.

5. When we share information

We treat your data with care. Profile information, message history, chat topics, questionnaire answers, and photos are not shared or made available to third parties for their own independent use.

We may share limited information only in these situations:

• Service providers: We may use trusted vendors (for example, cloud hosting, email delivery, analytics, or infrastructure providers) that process data solely on our behalf and under contractual confidentiality obligations. They are not permitted to use your data for their own marketing or unrelated purposes.
• Legal and safety: We may disclose information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the rights, safety, or property of our users or others; or to detect, prevent, or address fraud, security, or technical issues.
• Business transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the same or stronger privacy protections.

6. Data retention

We retain your information for as long as necessary to provide the Service, to comply with legal obligations, to resolve disputes, and to enforce our agreements. If you request deletion of your account or specific data, we will take reasonable steps to remove or anonymize that data, subject to any retention obligations we may have under applicable law.

7. Your choices and rights

Depending on your location, you may have rights such as:

• Accessing a copy of the personal data we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of your data, where applicable.
• Objecting to or restricting certain types of processing, where allowed by law.

You can request deletion of your account or ask questions about your data by contacting us at info@continuewithlove.com.

8. Security

We use reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no online service can guarantee absolute security. You are responsible for keeping your login information and devices secure.

9. Children's privacy

This Service is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. International users

If you access the Service from outside the country where our servers are located, your information may be transferred, stored, and processed across borders. By using the Service, you consent to these transfers in accordance with this Privacy Policy.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date at the top and, where appropriate, provide additional notice. Your continued use of the Service after such changes takes effect constitutes your acceptance of the updated policy.

12. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

info@continuewithlove.com